At hh98, the privacy and security of your personal data is treated as a core responsibility — not an afterthought. This Privacy Policy explains in plain terms exactly what data hh98 collects from Pakistani players, how that data is used, who it is shared with, and what rights you hold over your own information.
Important: By registering an account or using the hh98 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the hh98 platform immediately.
hh98 operates Pakistan's premier online cricket betting and casino platform at hh98.ws, serving players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and across the country. As part of delivering our services — which include sports betting on PSL, ICC World Cup, and Asia Cup events, live casino games, slot titles, and PKR payment processing — we necessarily collect and process certain personal data about our registered users and site visitors.
This Privacy Policy has been drafted to be transparent and straightforward. We have avoided unnecessary legal jargon where possible, so that every hh98 user — whether they are placing their first PSL bet or have been with us for years — understands exactly how their data is handled. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
For the purposes of this Privacy Policy, hh98 acts as the data controller in respect of all personal data collected through the hh98 platform. As the data controller, hh98 determines the purposes for which and the means by which personal data is processed.
All data-related enquiries, including requests to exercise your privacy rights, should be directed to our dedicated support team at [email protected]. We aim to respond to all privacy-related correspondence within 10 business days.
hh98 collects the minimum data necessary to provide a safe, compliant, and fully functional betting and casino experience. The categories of personal data we collect include:
| Data Category | Specific Examples | Mandatory? |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Yes |
| Contact Data | Email address, mobile phone number, city of residence | Yes |
| Financial Data | JazzCash / EasyPaisa account details, HBL / UBL / Meezan Bank account numbers, USDT wallet addresses, transaction history | Yes |
| KYC Documentation | Scanned copies of CNIC, passport, or other government-issued ID; proof of address documents | Required for withdrawals |
| Technical Data | IP address, browser type, device model, operating system, session timestamps | Automatic |
| Usage Data | Pages visited, bets placed, games played, bonus usage, login history | Automatic |
| Communications Data | Live chat transcripts, email correspondence, support tickets | Where applicable |
| Preference Data | Responsible gaming limits set, notification preferences, favourite sports/markets | Optional |
hh98 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information, unless such information is voluntarily disclosed by the user in a support communication context.
hh98 collects personal data through the following channels:
hh98 processes your personal data only where a lawful basis exists. The following table summarises the primary purposes for which your data is used and the corresponding legal basis:
| Processing Purpose | Legal Basis |
|---|---|
| Creating and managing your hh98 account | Performance of a contract |
| Processing deposits and withdrawals in PKR | Performance of a contract |
| Verifying your age (21+) and identity via KYC | Legal obligation / Legitimate interests |
| Detecting and preventing fraud, collusion, and money laundering | Legal obligation / Legitimate interests |
| Administering bonuses, promotions, and PSL/World Cup campaigns | Performance of a contract / Legitimate interests |
| Providing 24/7 customer support in English and Urdu | Performance of a contract |
| Enforcing responsible gaming limits and self-exclusion requests | Legal obligation / Legitimate interests |
| Sending promotional communications about new games and offers | Consent (may be withdrawn at any time) |
| Improving platform performance and user experience | Legitimate interests |
| Complying with applicable laws and regulatory requests | Legal obligation |
hh98 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only where necessary and only with the following categories of recipients:
All third-party processors engaged by hh98 are bound by data processing agreements that prohibit them from using your data for any purpose other than the specific service they are providing to hh98.
The hh98 platform uses cookies and similar tracking technologies to ensure the site functions correctly, to remember your preferences, and to analyse how users interact with our platform. Cookies are small text files stored on your device by your browser.
The types of cookies hh98 uses include:
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the performance or availability of some hh98 platform features.
hh98 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations. The general retention periods applicable to each data category are as follows:
When personal data is no longer required, hh98 securely destroys or anonymises it in accordance with established data disposal procedures.
hh98 implements a multi-layered security architecture to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security measures include:
Your Role in Security: While hh98 takes every reasonable precaution to protect your data, the security of your account also depends on you keeping your login credentials confidential. Never share your hh98 password with anyone, and contact [email protected] immediately if you suspect your account has been compromised.
Given the global nature of digital platforms, some of hh98's technology infrastructure, game content providers, and fraud-screening partners operate servers located outside Pakistan. Where personal data is transferred to jurisdictions that may not offer the same level of data protection as Pakistan, hh98 ensures that appropriate safeguards are in place, including:
By using the hh98 platform, you acknowledge and consent to the transfer of your personal data to these international service providers under the safeguards described above.
As an hh98 user, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Rights Request":
hh98 will respond to all verifiable privacy rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it.
Strict 21+ Policy: The hh98 platform is strictly intended for users aged 21 years and above. hh98 does not knowingly collect, process, or retain any personal data from individuals under the age of 21. If we become aware that personal data belonging to an underage individual has been collected, we will take immediate steps to delete that data and close the associated account.
Parents and guardians who believe that their child may have registered on the hh98 platform should contact us immediately at [email protected]. hh98 strongly recommends the use of parental control software on devices accessible to minors to prevent any access to gambling platforms.
The hh98 platform may reference or integrate with third-party services, including payment processors such as JazzCash and EasyPaisa, and casino game providers. When you interact with these third-party services — for example, when initiating a JazzCash deposit — you are also subject to the privacy policies of those respective providers.
hh98 is not responsible for the privacy practices of any third-party service provider. We encourage you to review the privacy policies of all third-party services you engage with in connection with your hh98 account. This Privacy Policy applies solely to personal data collected and processed directly by hh98.
hh98 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, hh98 will notify registered users via email or through a prominent notice on the platform prior to the changes taking effect.
The "Effective Date" at the top of this policy indicates when the current version was last reviewed. We encourage you to check this page periodically. Your continued use of the hh98 platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or hh98's data processing practices, please reach out to us through any of the following channels:
This Privacy Policy was last reviewed and updated in January 2026. Previous versions are available upon written request submitted to [email protected].
Beyond legal obligations, here is what our privacy commitments mean in practice for every Pakistani player on the hh98 platform.
Every byte of data travelling between your device and hh98 servers is protected by 256-bit SSL/TLS encryption — the same standard used by international banks and financial institutions.
hh98 does not and will never sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used solely to operate your account and keep the platform running smoothly.
Your JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank details are transmitted directly to payment processors over encrypted channels. hh98 never stores your full bank credentials on our own servers.
hh98 follows a data minimisation principle — we collect only what is genuinely needed to operate your account, verify your identity, process transactions, and deliver cricket betting and casino services.
Your hh98 account dashboard gives you direct control over your marketing preferences, cookie settings, and responsible gaming configurations. Manage your privacy at any time, with no restrictions.
Every data processing activity at hh98 is documented, purposeful, and backed by a clear legal basis. We conduct regular internal audits to ensure our practices remain aligned with this Privacy Policy.
As an hh98 user, you hold meaningful rights over your personal data. Submit any privacy request to [email protected] and we will respond within 30 days.
Request a full copy of all personal data hh98 holds about you, including how it is used and who it has been shared with.
Ask us to correct any inaccurate or outdated personal data on your account — we will update our records promptly upon verification.
Request deletion of your personal data where it is no longer required, subject to legal retention obligations under AML and financial regulations.
Receive a structured, machine-readable export of your personal data if you wish to transfer your information to another service provider.
Object to processing of your data for marketing or profiling purposes. Marketing opt-outs take effect immediately upon request or via your account settings.
hh98 combines Pakistan's best cricket betting odds with a platform you can trust. Your data is safe, your PKR payouts are fast, and our support team is always on hand.
🔞 21+ only. Gambling involves financial risk. Please play responsibly. Full terms apply.